Mrluky takes the protection of your personal data seriously. This document explains the types of information we collect, how it is used, and your rights as a user of our platform in Malaysia.
256-bit encryption for all data
Not sold to third parties
Comply with Malaysian law
Privacy inquiries handled promptly
We invest in the latest security systems to ensure your personal information is protected at all times.
All data transmitted between your device and mrluky servers is protected by 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Your personal data is stored on servers protected by multi-layered firewalls and an intrusion detection system (IDS) active 24 hours a day, 7 days a week.
Only authorised staff with a legitimate business need may access your data. All access is logged and regularly audited by our internal security team.
Mrluky does not directly store credit card or bank account information. All financial transactions are handled by payment providers with full PCI DSS certification.
The mrluky privacy policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We respect and adhere to all applicable data protection legal provisions.
This privacy policy is reviewed and updated periodically to ensure it remains aligned with industry best practices and any relevant changes in applicable law.
When you use the mrluky platform, we collect several types of information to ensure our services run smoothly and securely. This information falls into two main categories:
Information You Provide Directly:
Automatically Collected Information:
The information we collect is used for the following purposes, and we will not use it beyond the stated scope without your prior consent:
| Purpose of Use | Legal Basis |
|---|---|
| Account Management & Identity Verification (KYC) | Contractual requirement & legal obligation |
| Deposit & Withdrawal Processing | Contractual requirement |
| Fraud Prevention & Platform Security | Legitimate interest & legal obligation |
| Customer Support & Communications | Contractual requirement |
| Platform Improvement & Analytics | Legitimate interest |
| Promotional Offers & Bonuses (with consent) | Consent |
| Legal Compliance & Reporting | Legal obligation |
Mrluky will not sell, rent, or commercialise your personal data to any third party for their own marketing purposes. Any data sharing is strictly limited to operational needs and legal compliance.
Mrluky only shares your personal data with third parties in the following limited circumstances:
Mrluky does not share your personal data with advertisers, data brokers, or third-party marketing companies for targeted advertising purposes without your explicit consent.
Mrluky uses cookies and similar tracking technologies to enhance the user experience and ensure platform security. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the mrluky platform and you may be unable to log in or use some features properly.
Mrluky implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, loss, or misuse:
Mrluky retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable law:
Once the retention period expires, your data will be securely deleted or permanently anonymised. Early deletion requests may be submitted, subject to our legal obligations.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by mrluky:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
If your data is inaccurate or outdated, you may request a correction through your account settings or by contacting our support team.
You may request deletion of your data, subject to our legal obligations to retain certain records.
You may object to the processing of your data for specific purposes such as direct marketing at any time.
You may request your data in a machine-readable format for transfer to another service provider.
You may request that we restrict how we process your data in certain circumstances provided for by law.
The mrluky platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
All account registrations require age verification through a strict KYC process. If we find that personal data of an individual under 18 years of age has been collected inadvertently, we will take immediate action to delete that data and close the account in question.
Mrluky reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments. When material changes are made, we will:
Continued use of the mrluky platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with any changes, you have the right to close your account before they take effect.
We recommend checking this page periodically to stay informed about how we protect your information.
If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact the mrluky Privacy Officer through the following channels:
For enquiries related to data access rights, corrections, or deletion, please include your account username and a brief description of your request so we can process it more quickly and accurately.
Mrluky is built on trust. Your data is kept secure, your identity is protected, and your gaming experience is always safeguarded. Register now and feel the difference.
Platform for players aged 18 and above only. Play responsibly. Read Responsible Gaming Policy us.